Why Canadians Trust Pearl Lemon Pets
Our Promise to Pet Owners
Reliable, safe, and compassionate relocation from Canada to Europe.
At Pearl Lemon Pets Canada, we specialize exclusively in international pet transport from Canada to Europe. That focus allows us to master every requirement — from CFIA health certificates and EU import rules to airline regulations and customs clearance. While many companies try to handle every route, we’ve built our reputation on doing one thing exceptionally well: relocating pets between Canada and Europe safely, comfortably, and on schedule.
We don’t move freight. We move family members. Every relocation is treated with professionalism, empathy, and accountability from start to finish.
Where Most Pet Transporters Go Wrong
When details are missed, pets and owners pay the price.
Many pet shipping services treat animals like cargo — rushing paperwork, skipping veterinary checks, or outsourcing key steps. The result? Delays at customs, missed flights, and unnecessary stress for both pets and their families.
Even worse, communication often disappears once the pet leaves your care. Owners are left wondering where their animal is or whether they’re safe. That kind of uncertainty is unacceptable.
At Pearl Lemon Pets, we built our entire process around solving those issues — with structure, communication, and consistency that leaves nothing to chance.
What Makes Our Process Different
Built for transparency, reliability, and peace of mind.
Our relocation process has been carefully designed to eliminate confusion and prevent mistakes. We manage everything — CFIA certifications, airline documentation, IATA-approved carriers, and European customs clearance.
From the first consultation to final delivery, you’ll know exactly what’s happening, who’s handling your pet, and where they are in the journey. No hidden steps, no vague updates — just clear communication and full visibility at every stage.
Why Canadian Families and Professionals Choose Us
Expertise, structure, and personal care you can rely on.
Exclusive Focus on Canada–Europe Routes
Our entire operation revolves around this route, giving us unmatched knowledge of regulations, airline options, and destination procedures.
Experience Across Species
We handle relocations for dogs, cats, and exotic pets, including reptiles and small mammals, each requiring specialized care and documentation.
Licensed and Insured Professionals
Every handler is certified under CFIA and IATA Live Animal Regulations, ensuring safety, compliance, and professional handling from departure to arrival.
Premium Concierge and Boarding Options
For clients seeking an elevated experience, we provide VIP handling, luxury pre-flight boarding, and personalized supervision for pets needing extra attention.
Transparency and Communication
A dedicated relocation coordinator keeps you informed every step of the way — from veterinary preparation to customs clearance — so you’re never left guessing.
How We Work
A structured five-step system designed for confidence and control.
Consultation
We start with a detailed discussion to understand your pet’s needs, your destination, and your preferred timeline.
Preparation
Our specialists coordinate health checks, microchipping, vaccinations, and CFIA/airline paperwork.
Pre-Flight Verification
All documents, carriers, and bookings are reviewed for compliance before departure.
Travel Supervision:
Pets fly on IATA-compliant flights operated by trusted airlines, with handlers monitoring comfort and safety.
Arrival and Customs:
Upon landing, our team manages veterinary inspections, customs clearance, and optional door-to-door delivery.
What People Say
Testimonials from Canadian pet owners.
Stories That Reflect Our Standards
Every relocation tells a story of precision, care, and follow-through.
Golden Retriever — Toronto to Paris
A family relocating from Ontario to France trusted us to move their beloved Golden Retriever, Luna. Our team handled everything — from CFIA endorsements and veterinary checks to booking an optimal flight route with minimal layovers. We maintained constant communication with the family, providing updates before takeoff, during transit, and upon arrival. Luna arrived safely in Paris, calm and happy, and was reunited with her owners within hours of landing. The family praised the professionalism, organization, and compassion behind every step of the journey.
Maine Coon Cats – Vancouver to Amsterdam
When a couple from British Columbia needed to relocate their two large Maine Coons, we knew comfort and space would be top priorities. We arranged custom IATA-approved carriers, secured temperature-controlled cargo, and carefully managed layover timing to reduce travel fatigue. The cats were kept comfortable throughout, with continuous flight supervision and coordination with customs officials in the Netherlands. Once they landed, our team assisted with clearance and home delivery. The owners shared that the cats arrived calm, hydrated, and stress-free — exactly as promised.
Bearded Dragon – Montreal to Berlin
Transporting a bearded dragon requires specialized handling and strict compliance with import laws — and our team delivered on every front. From obtaining CITES permits and CFIA documentation to building a climate-controlled travel enclosure, every step was meticulously planned. We coordinated directly with German customs to ensure a smooth inspection process upon arrival. Throughout the relocation, we provided real-time updates to the owner, who appreciated the clarity and care shown at each stage. The bearded dragon arrived in Berlin healthy, alert, and perfectly acclimated — a true example of how expertise makes all the difference.
Our Expertise
Focused experience that ensures safety and success.
The People Who Make It Happen
Experienced professionals united by one goal — your pet’s safety.
Our team includes certified pet handlers, logistics managers, and relocation coordinators who bring years of experience in international animal transport. They understand not just the technical side — paperwork, compliance, and routing — but also the emotional side of moving a beloved companion. Many of our staff are pet owners themselves, and that personal understanding shapes how we care for every animal we move.
Built on Trust, Backed by History
A reputation for consistency, compliance, and care.
- Operating under the Pearl Lemon Group, established in 2016.
- Fully licensed and insured Canadian pet relocation specialists.
- Experienced with CFIA, EU, and IATA travel regulations.
- Trusted by families and professionals across Canada and Europe.
Transparency From Start to Finish
No hidden costs. No unanswered questions.
From your first consultation to your pet’s arrival in Europe, we make sure you understand every part of the process — pricing, timelines, airline requirements, and customs procedures. Transparency is what builds trust, and it’s the foundation of every relocation we manage. Surprises belong at birthdays, not during international pet travel.
Why We Outperform Other Providers
The difference is in the detail.
Feature | Pearl Lemon Pets Canada | Typical Competitors |
Focused on Canada–Europe Routes | ✔ | ✖ |
Licensed & Insured Handlers | ✔ | Varies |
Handles Dogs, Cats & Exotics | ✔ | Often Limited |
Premium Concierge Options | ✔ | Rare |
Real-Time Client Updates | ✔ | ✖ |
What This Means for You
Peace of mind for you, comfort for your pet.
- Operating under the Pearl Lemon Group, established in 2016.
- Fully licensed and insured Canadian pet relocation specialists.
- Experienced with CFIA, EU, and IATA travel regulations.
- Trusted by families and professionals across Canada and Europe.
Our Purpose and Direction
Values that guide every relocation.
- Mission: To make pet relocation from Canada to Europe safe, reliable, and worry-free.
- Vision: To be Canada’s most trusted provider of international pet relocation services.
- Values: Care. Communication. Compliance.
Ready to Relocate Your Pet?
We’llmake the process simple, safe, and stress-free.
Frequently Asked Questions
We provide international relocation for dogs, cats, and select exotic pets, including reptiles and small mammals permitted under CFIA and EU regulations. Each species requires specific documentation and handling, which our team manages to ensure full compliance and safe travel. We do not transport birds or offer low-cost services designed for bulk or commercial shipments.
We recommend beginning preparations at least six weeks before your intended departure. Some destinations in Europe may require longer notice due to vaccination timelines, CFIA endorsements, or permit processing. Early planning helps prevent delays and ensures every document, crate, and travel arrangement is approved well ahead of time.
You’ll need a CFIA-endorsed health certificate, proof of microchipping, and a valid rabies vaccination certificate. Depending on your destination, additional requirements such as parasite treatments or country-specific import forms may apply. Our team handles all CFIA coordination, airline documentation, and EU entry paperwork to make the process stress-free.
All pets travel in IATA-compliant, temperature-controlled, and pressurized cargo compartments, designed specifically for live animals. We work only with airlines known for excellent animal welfare standards and plan routes that minimize layovers. Pets are monitored closely during check-in and arrival to ensure their safety, comfort, and hydration throughout the journey.
Yes — in many cases, your pet can travel on the same flight as you, depending on the airline, destination, and size of your animal. Some small pets may even qualify for in-cabin travel if permitted by the airline. We’ll review your travel plans and book the most suitable and stress-free route for both you and your pet.
Yes, we offer both airport-to-airport and door-to-door relocation options. Our door-to-door service includes home collection in Canada, safe boarding, flight supervision, and delivery directly to your new home in Europe. This full-service approach is ideal for clients who prefer a completely managed experience from start to finish.
We frequently relocate pets with medical conditions, anxiety, or special care requirements. Our team coordinates directly with your veterinarian to confirm fitness to travel and arranges additional handling or boarding care if needed. Whether it’s administering medication or ensuring a quieter flight route, every accommodation is planned with your pet’s comfort in mind.
Yes, for clients seeking elevated care, we offer Concierge Pet Handling and Luxury Boarding & Pre-Flight Care. These services include one-on-one supervision, priority boarding arrangements, customized travel schedules, and top-tier comfort accommodations before departure. It’s an ideal option for pets who require extra attention or clients seeking a more personalized relocation experience.
Our logistics team tracks every flight and maintains direct communication with airlines and customs officials. If a delay or change occurs, we act immediately to rebook and ensure your pet’s comfort and safety are maintained. In such cases, your pet is cared for in a secure, temperature-controlled environment until they can continue their journey safely.
Pricing depends on several factors — your pet’s size, breed, destination country, travel crate requirements, and service level (standard or premium). Every quote is fully transparent, with no hidden fees or surprise charges. You’ll receive a detailed breakdown of all costs before booking so you can make an informed decision with complete confidence.