Frequently Asked Questions
You need a microchip, vaccination certificates, import permits, and veterinary health checks. We handle the collection and verification of all documents.
Timelines vary by pet species, flight availability, and regulatory requirements. Planning typically begins several weeks in advance to ensure a smooth transit.
Certain pets may require temporary holding based on vaccination history and species. We manage and minimize quarantine duration whenever possible.
We use IATA-approved crates designed for size, comfort, and ventilation specific to your pet. Each crate is customised to meet airline standards and pet safety.
Our protocols include veterinary pre-flight checks, climate-controlled transport, in-flight monitoring, and post-arrival veterinary oversight.
Yes, but additional permits, specialised crates, and compliance checks are required. Our team handles these unique challenges for a smooth process.
Absolutely. We manage pick-up, transit, and delivery directly to your new home, ensuring continuity and safety throughout the journey.